Privacy Policy

Last Updated: July 20, 2026

Welcome to Shridha Naturals. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase products such as Makhana, Chips, Edible Oil, and other grocery items.

1. Information We Collect

We may collect the following information when you use our website:

• Your Name
• Email Address
• Mobile Number
• Shipping & Billing Address
• Payment Information (Processed securely by payment providers)
• Order History
• IP Address
• Browser Information
• Device Information

2. How We Use Your Information

Your information is used for the following purposes:

• Process and deliver your orders.
• Provide customer support.
• Send order updates.
• Improve our website and services.
• Prevent fraud and unauthorized transactions.
• Comply with legal obligations.
• Send promotional offers (only if you opt in).

3. Cookies

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences, analyze website traffic, and provide a better shopping experience.

4. Payment Security

We do not store your debit card, credit card, UPI PIN, or banking passwords. Payments are securely processed through trusted third-party payment gateways that comply with industry security standards.

5. Sharing of Information

We never sell your personal information.

Your information may only be shared with:

• Shipping and delivery partners
• Payment gateway providers
• Government authorities when legally required
• Technology service providers supporting our website

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You have the right to:

• Access your personal information.
• Update your account details.
• Request correction of incorrect information.
• Request deletion of your data (subject to legal requirements).
• Opt out of promotional emails at any time.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us